The following is the operation guide for updating your account details.
Currently, the Longbridge App does not support modifying account information directly.
To make any changes, please go to Longbridge App > Me > Help and Customer Service to contact our customer support team.
When processing your information update, customer service will verify your identity and assist you through the necessary steps. This ensures that your account remains secure throughout the process.
Notes
- Please prepare relevant proof documents in advance for the information you wish to change (such as ID, address, or contact details).
- Some information may not be editable due to compliance or security reasons. Customer service will inform you of the specific requirements.
- Updates may take some time to process and become effective across all systems.
- If you encounter issues during the process, our customer service team will guide you through the resolution.
Disclosures
The information provided herein is for reference only.
For further assistance, please contact Longbridge Customer Service.